Introduction
Use MediaCopilot to export transcription job results as subtitles or captions in the format required by your downstream platform. This guide explains how to choose the correct output format, verify language and segmentation settings, and troubleshoot common export issues for broadcast and OTT workflows.
Prerequisites
- A completed MediaCopilot transcription job
- Access to the transcription job output you want to publish
- The target subtitle or caption format required by your platform, such as SRT or VTT
- The correct source language selected before transcription starts
- Knowledge of any segmentation or line-length rules used by your broadcast or OTT workflow
Step-by-step instructions
Open MediaCopilot and go to the transcription job output you want to publish.
Select the export option for subtitles or captions.
Choose the format required by your downstream platform, such as SRT or VTT.
Confirm that the source language was set correctly before the transcription job started.
Review segmentation, reading speed, and line-length rules so the exported text matches your delivery requirements.
Export the file and verify that the subtitle or caption file is delivered to the correct destination.
Test the exported file in your target platform before using it in production.
Tips and best practices
- Set the source language correctly before starting the transcription job to improve accuracy.
- Use the subtitle format supported by your downstream platform to avoid import errors.
- Check audio quality before transcription if the output contains missing or incorrect text.
- Validate line breaks and segment timing against your broadcast or OTT delivery rules.
- Run a short live segment through the full workflow before production use.
Troubleshooting
If subtitles appear delayed, incomplete, or poorly formatted, check the following common causes.
- The input audio quality is too low or contains interruptions.
- The source language was selected incorrectly before transcription started.
- The export format is not supported by the destination platform.
- Segmentation or line-length settings do not match the target workflow.
- The file was not tested in the final playback or publishing environment.
Next steps
If you still cannot export usable subtitles or captions, test the workflow with a short segment, review your platform requirements, and contact Cires21 support with the job details, output format, and any error messages.
Additional information
For more information about MediaCopilot and related AI media workflows, visit https://cires21.com/mediacopilot or contact the Cires21 team at https://www.cires21.com/contact.

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